MUFMUF LIVE PTE. LTD. Terms & Conditions
1. Scope of Services
This invoice covers only the services, deliverables, and campaign period expressly stated herein. Any additional work, revisions beyond agreed scope, or extensions in timeline shall be chargeable separately and subject to written confirmation.
2. Fees & Payment Terms
All fees are stated in Singapore Dollars (SGD) unless otherwise specified.
Payment is due within 7 days from the invoice date.
MUFMUF LIVE PTE. LTD. reserves the right to suspend services, deliverables, or campaign execution for overdue payments without liability.
3. Advance Payments, Non-Refundability and Extensions
Where applicable, advance payments, retainers, setup fees, and booking fees are strictly non-refundable.
3.1 Campaign Extension (Goodwill Basis)
Any campaign extension granted by the Service Provider shall be provided strictly on a goodwill basis and shall not be construed as a contractual entitlement.
The maximum campaign extension that may be granted is three (3) months from the original campaign end date. Any extension beyond this period shall be subject to additional fees, revised scope, and written agreement by both Parties.
4. Client Responsibilities
The client shall provide all required materials, approvals, access credentials, and instructions in a timely manner.
MUFMUF LIVE PTE. LTD. shall not be responsible for delays, performance issues, or missed deliverables arising from late or incomplete client inputs.
5. Performance Disclaimer
Marketing, influencer, social media, and livestream outcomes are subject to platform algorithms, audience behaviour, third-party actions, and market conditions.
MUFMUF LIVE PTE. LTD. does not guarantee specific results, including but not limited to views, sales, conversions, followers, engagement, or revenue.
6. Third-Party Platforms & Influencers
MUFMUF LIVE PTE. LTD. is not liable for actions, outages, policy changes, suspensions, or non-performance by third-party platforms (e.g. TikTok, Instagram, Shopee, Lazada) or independent influencers, hosts, or talents engaged for a campaign.
7. Content Approval & Usage
All content draft(s) must be approved in writing prior to posting and delivery.
The client is responsible for ensuring compliance with advertising laws, platform policies, and industry regulations in the target market(s).
8. Intellectual Property
All concepts, strategies, scripts, layouts, and materials remain the intellectual property of MUFMUF LIVE PTE. LTD. until full payment is received.
For digital content usage, upon full payment, the client is granted a non-exclusive, non-transferable license to use the deliverables for the agreed campaign purposes only.
9. Confidentiality
Both parties agree to keep all non-public business, commercial, and campaign information confidential, unless disclosure is required by law.
10. Limitation of Liability
To the maximum extent permitted by law, MUFMUF LIVE PTE. LTD.’s total liability arising from this invoice shall not exceed the fees paid under this invoice.
MUFMUF LIVE PTE. LTD. shall not be liable for any indirect, incidental, or consequential losses, including loss of profit, revenue, or business opportunity.
11. Termination
MUFMUF LIVE PTE. LTD. may terminate services immediately for non-payment, breach of terms, or unlawful use of services.
Fees for work completed up to the termination date remain payable.
12. Governing Law & Jurisdiction
This invoice and all related services shall be governed by the laws of Singapore, and the parties submit to the exclusive jurisdiction of the Singapore courts.
13. Indemnity
The Client shall indemnify and hold harmless the Service Provider against all claims, damages, losses, and expenses arising from:
- Client-provided materials;
- Client instructions;
- Breach of this Agreement or applicable laws.
14. Acceptance of Terms
Payment of this invoice, confirmation via email, or commencement of services constitutes full acceptance of these Terms & Conditions.